Your questions. Answered.

The Well Coaching Company provides high-touch life, fitness, and nutrition coaching designed to help clients improve personal performance, physical health, and overall well-being through structured, individualized guidance.

Our services are educational and coaching-based, not medical or therapeutic.

Coaching may include guidance around movement, nutrition habits, and lifestyle choices, but it is not medical treatment or clinical nutrition therapy.

We focus on education, habit-building, and informed decision-making. Clients are encouraged to consult licensed professionals for medical or therapeutic needs.

Our programs are best suited for adults who are motivated, self-directed, and prepared to take responsibility for their own outcomes.

We reserve the right to accept or decline clients to ensure alignment and a productive coaching experience.

Highly — within clear professional boundaries.

We tailor guidance to your goals, context, schedule, and capacity, while maintaining consistent frameworks that support progress over time.

Personalization does not mean improvisation; it means applying structure thoughtfully.

We work slowly, intentionally, and with care.

Rather than overwhelming clients with rigid plans or constant pressure, we emphasize:

• Practical structure that fits real lives

• Long-term habits over short-term intensity

• Personal accountability without shame or force

This is not mass coaching or one-size-fits-all programming. It is high-touch guidance designed for people who value depth and discretion.

Clients can expect:

• Focused, individualized attention

• Clear boundaries and professional structure

• Thoughtful preparation for each session

• Respect for privacy, autonomy, and pace

We believe care means being consistent, present, and honest — not constantly available or reactive.

Our work is best suited for adults who:

• Are ready to take responsibility for their own outcomes

• Value structure and accountability

• Prefer a calm, grounded coaching relationship

• Want guidance without judgment or pressure

We are selective by design to ensure alignment and quality of care.

Results vary.

We do not guarantee specific outcomes related to weight loss, fitness levels, income, lifestyle changes, or personal transformation. Outcomes depend on many factors, including effort, consistency, circumstances, and personal accountability.

You may inquire through our website or book an introductory session if available. Engagement in coaching services requires acceptance of our applicable terms and policies.

Coaching is not a substitute for therapy, counseling, or mental health treatment.

If you are experiencing acute emotional distress, mental health challenges, or require clinical care, we strongly recommend working with a licensed mental health professional.

Sessions may be conducted via video conference, phone, written communication, or other agreed-upon formats. The delivery method may change depending on availability and program structure.

Yes. Sessions may be rescheduled with at least 24 hours’ notice, subject to availability.

Sessions canceled or missed with less than 24 hours’ notice are forfeited.

We use reputable third-party platforms for scheduling, payment processing, and communication. These platforms maintain their own privacy and security policies.

Use of third-party platforms is subject to their respective terms.

All sales are final.

We do not offer refunds for coaching services, missed sessions, unused time, or early termination of a program.

No.

We do not provide medical advice, diagnose conditions, prescribe treatments, or act as licensed healthcare providers. Coaching services are educational in nature and intended to support informed decision-making.

Clients are encouraged to consult licensed medical professionals before beginning any fitness or nutrition program.

We take privacy seriously.

While we are not a HIPAA-covered entity, we follow privacy practices modeled on HIPAA principles. Personal and wellness-related information is handled confidentially, used on a minimum-necessary basis, and protected with reasonable safeguards.

Please note that no electronic system is completely secure.

No.

We do not sell personal information and do not share information for advertising or cross-context behavioral tracking. Information may be shared only with trusted service providers necessary to operate the business or when required by law.

No.

The Well Coaching Company is not a HIPAA-covered entity. However, we voluntarily apply privacy and confidentiality practices inspired by HIPAA as a matter of professional ethics and care.

No.

All materials provided by The Well Coaching Company are protected intellectual property and licensed for individual, personal use only. They may not be shared, copied, distributed, or used for commercial purposes.

No.

We do not provide emergency, crisis, or mental health intervention services. If you experience a medical or psychological emergency, please contact emergency services or a licensed professional immediately.

Our Terms of Service, Privacy Policy, and Coaching Agreement are available on our website and apply to all services and interactions.