PRIVACY POLICY

Last Updated: 12/19/2025

The Well Coaching Company, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, communicate with us, or use our services.

By accessing or using our website, you consent to the practices described in this Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Account or booking details

  • Communications you send to us

b. Personal Wellness Information

If you engage with our coaching services or submit intake forms, you may voluntarily provide information related to:

  • Fitness history

  • Nutrition habits

  • Lifestyle factors

  • Wellness goals

  • Stress or energy levels

We refer to this collectively as Personal Wellness Information.

c. Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring URLs

This information is collected through cookies, analytics tools, and similar technologies.

2. HOW WE USE YOUR INFORMATION

We use information collected to:

  • Provide and manage services

  • Respond to inquiries

  • Schedule sessions and process payments

  • Improve website functionality

  • Send administrative or marketing communications (with consent)

  • Maintain security and prevent misuse

We use Personal Wellness Information only to the minimum necessary extent to support coaching services.

3. HIPAA-ADJACENT PRIVACY NOTICE

The Company is not a covered entity or business associate under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

However, we voluntarily apply privacy practices inspired by HIPAA principles, including:

  • Confidential handling of Personal Wellness Information

  • Limited access to sensitive information

  • Reasonable administrative and technical safeguards

Nothing in this Policy creates HIPAA obligations or rights.

4. HOW WE SHARE INFORMATION

We do not sell or rent your personal information.

We may share information:

  • With trusted service providers (e.g., payment processors, scheduling platforms, email systems) solely to operate our business

  • If required by law, subpoena, or court order

  • To protect the rights, safety, or property of the Company or others

All third-party service providers are required to maintain appropriate safeguards.

5. ELECTRONIC COMMUNICATION + SECURITY

We take reasonable steps to protect your information; however, no electronic system is entirely secure.

By communicating with us electronically, you acknowledge and accept the inherent risks of electronic transmission, including the possibility of unauthorized access.

Please do not submit sensitive medical or health information through unsecured website forms.

6. COOKIES + TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

  • Analyze website traffic

  • Improve user experience

  • Understand usage patterns

You may disable cookies through your browser settings, though some site functionality may be affected.

7. MARKETING COMMUNICATIONS

If you opt in to receive marketing emails, you may unsubscribe at any time using the link provided in each message.

Transactional or administrative communications may still be sent as necessary.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, or resolve disputes.

Information may be securely deleted or anonymized at our discretion.

9. CHILDREN’S PRIVACY

This website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Withdraw consent for particular uses

Requests may be submitted to the contact information below.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Continued use of the website constitutes acceptance of the updated Policy.

13. CONTACT US

For questions about this Privacy Policy or how your information is handled, please contact: hello@thewellcoaching.co